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Recent Letters
New Horizons assisted and independent living in Massachusetts
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Yesterday we had our Dad's 80th Birthday Party.
We started with dinner in the Bill Miller Dining room for him, his
children, grand and great-grand children alike. Ana was our assigned
server and we just want to say what a wonderful job she and her team
did. They were very attentive and made sure we had everything we might
need.
After dinner, we had an open house that saw not only friends and family,
but many New Horizon residence in attendance as well. Again, the staff
were all terrific and helped us make our Dad's 80th Birthday very
special for us all.
Thank you so much with special thanks to
Ana and her team. I would encourage any resident who might be thinking
about sharing a family gathering with the New Horizon's residence
and staff to go for it. We had a great time.
Sincerely,
John Beauregard's Family
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April 20, 2004
Dear New Horizons,
I wanted to tell you about my WONDERFUL experience
at New Horizons last Sunday. My father and I joined Alice and her
family to celebrate her birthday in your facility last Sunday! The
food was great. Portions were super!!! We were assisted by Marie.
She was very sweet, and made sure that all of our needs were met!
I happen to work at South Shore Hospital I have also worked for
Mediplex Nursing facilities years ago. I have never seen a facility
that impressed me as yours did! I hope that someday your company
will build in the South Shore too. The company has though of everything.
As Alice's daughters and I walked through all you could hear from
each of us was, "wow
I can't wait to be 65
.."
Truly your company deserved a lot of credit. I can see the hard
work that goes into the facility by how clean it is and how happy
your staff is too! I can't wait to visit Alice again so I can see
more! Keep up the good work!!
Ellen Clinton
Via Email
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October 5, 2003
Dear Mr. Stephens,
My mother has been a resident in the assisted
living unit of New Horizons at Choate since April 1, 2003. She recently
had hip replacement surgery that required an extended stay, approximately
four weeks, away from her apartment at New Horizons. During this
time, she had occasion to stay at two other facilities and .
We have always been impressed with the care
that she receives at New Horizons. Our recent experience with the
two facilities mentioned above reinforced that impression. There
was no comparison. Your people are caring, compassionate and helpful
in every way. They have learned to know my mother and to treat her,
not as a patient but as a person. We deal mostly with Nancy and
Mary and have been spoiled by the excellent manner in which the
deal with Florence. Having said that, all of the other staff have
demonstrated the same qualities of friendliness and true concern
for the residents that we see in Nancy and Mary.
We just wanted to express our thanks to you
and your wonderful people for what you are doing. You should all
be proud.
Sincerely,
George Jamieson
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November 25, 2003
Dear Christine, Claire, and Nancy, and all New Horizons Staff,
My family and I would like to extend our
sincerest thanks to all of you who gave wonderful moments to our
father, Joseph M. Murphy, while he was a resident at New Horizons.
We always had a positive feeling of caring and professionalism from
each and every member of your staff.
We hope you know our deep feelings of gratitude
for the years Joe spent there. It truly was a "second"
home for all of us.
We wish each member of the staff a wonderful
holiday season.
Again, our gratitude to all.
Dolores McManus
Mary Conant
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March 20, 2000
Dear Christine and Gail,
The Adamian family is very grateful for the
wonderful treatment that our mother received during her stay at
New Horizons. The facility and food were very good and, most importantly,
the staff was so friendly and caring.
When our mother had to be moved upstairs
for more intensive care, we were apprehensive, wondering if she
was going to continue to get the same wonderful treatment that she
had been receiving. We were very pleased to discover that the service,
friendliness and sincere interest in the welfare of the residents
was tall that we could desire.
We wish to thank everyone at New Horizons
for making our mothers last years so comfortable.
Sincerely,
The Adamians
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This is a special sentiment
to let you know we noticed all
of the small things that you do
To make New Horizons give us all an upbeat point of view
From poinsettias in the parlor and garlands in the halls
To making sure the busses cover all the malls;
Whoever thought a Class Two
license would have to be required
If working with the elderly were to what an applicant aspired?
Or if recreation therapy were to make the old folks pleased.
Could anyone be more exotic than with Mandarin Chinese?
For all of these responses to our wishes and our needs
We thank you for your goodwill in action and your deeds.
May all of your days be filled with Joy
And the coming year bring nothing but happiness.
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Dear Mr. Cummings,
My step mother, Antonette Christian has been
a resident at New Horizons for the past four years. It has been
a wonderful experience not only for her but for her family. Recently
she has experienced some health problems which required professional
attention. I wish to commend many of the employees for the care
and concern for her best interests. In particular I would like to
mention Mary and Mary Ann, Christine Coakley, Barbara Whalen, and
Elisabeth in the housekeeping department. They all went more than
the extra mile to give us guidance and their expertise was invaluable.
I have often marveled at the quality of your
employees. Never once have I visited and not been impressed by the
outpouring of concern they show to all the residents. My step mother
has never been happier than during the times he has spent at new
Horizons. I wish to extend my gratitude to you and all who work
there for making such a wonderful environment for the elderly.
Sincerely,
Joan Sopp
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Massachusetts Assisted Living, Boston, MA
Other well regarded independent or assisted living
facilities in Boston's Metrowest area include Whitney Place Suites/Assisted
Living, Carmel Terrace Assisted Living, Heritage Assisted Living, Golden
Pond Assisted Living, Norumbega Point Assisted Living, Village at Farm
Pond Assisted Living, Traditions Wayland Assisted Living, Southgate MA
Assisted Living, Orchard Hill Assisted Living.
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