Careers at Cummings

Operations Coordinator (EOS)

Cummings Properties is seeking an outgoing, quick-thinking multi-tasker to serve as Operations Coordinator at Cummings Executive Suites, a shared-workspace within the Cummings portfolio in Woburn.

As Operations Coordinator, you will work closely with a dynamic team to provide outstanding service for our clients, while assisting with the day-to-day management of two business centers, our virtual office program, and conference room offerings. The prime candidate will be a self-starter and be able to work autonomously. You will utilize excellent communication skills and leverage sound judgment to manage internal processes, solve problems, and build professional relationships. Your positive attitude will guide you as you attend to daily tasks, including:

  • Develop and maintain productive working relationships with vendors, field, staff, and administration to support efficient business operations
  • Assist in providing daily sales and marketing outreach, including posting on social media sites such as Craigslist or Facebook
  • Create and process accurate License Agreements for new and existing office and virtual clients
  • Plan and organize monthly networking and client appreciation events to occur during business hours
  • Crafting concise, effective communications, such as newsletters, internal memos, and client-facing outreach
  • Oversee and maintain general operations of the centers including supplies, furniture storage and refurbishment, and overall organization
  • Build and maintain strong client relationships
  • Primary point of contact for clients’ office and operation-related matters; liaise with building and other services for resolution
  • New client on-boarding, including office, phone and IT setup
  • Maintain vacant offices, including staging, to ensure they are move-in ready
  • Oversee client accounts, monthly billing, accounts receivable, and insurance compliance
  • Understanding, explaining, and troubleshooting IT operations
  • Taking ownership of problems and finding solutions

The preferred candidate will possess:

  • A degree in business administration, facility management, or a related field.
  • At least two years of relevant business experience. (Experience in a co-working environment is beneficial, but not required.)
  • Proficiency in Microsoft Office and data management software.
  • Proficiency with social media

About Cummings: One of the most financially stable commercial real estate firms in the country, Cummings Properties is driven by an entrepreneurial spirit, a belief in collaboration, and a dedication to giving back to the community. For more than 50 years, our firm has operated and thrived with a culture that emphasizes open communication and innovative thinking. Its philanthropic affiliate, Cummings Foundation, is one of the largest private foundations in New England and has awarded grants totaling more than $450 million to date to greater Boston nonprofits. Learn more at cummings.com/charity.

Cummings Properties is an Equal Opportunity Employer. In the interest of the safety and health of our employees and clients, we have a zero tolerance policy for the use of drugs prohibited by state or federal law. Resumes not accompanied by cover letters will not be considered.

About Cummings Properties: Founded in 1970, Cummings Properties has a culture that emphasizes open communication, innovative thinking, and meticulous attention to detail. We offer a comprehensive compensation and benefits package that includes:

  • Medical, dental, vision, life, and disability insurance
  • Cummings Properties Employee Ownership Trust
  • Competitive salary and opportunities for bonuses
  • Paid holiday, vacation, sick, and personal time
  • Retirement savings plan with Company match
  • Employee Referral Program
  • Tuition Reimbursement
  • Heating subsidy of $1 per hour through 4/1/23

Interested applicants are encouraged to send a cover letter, resume, and salary expectations to  hiring@cummings.com. Cummings Properties is an Equal Opportunity Employer. In the interest of the safety and health of our employees and clients, we maintain a ZERO TOLERANCE policy in regards to prohibited drug use and alcohol or marijuana abuse. Any employee who is under the influence of or uses alcohol or prohibited drugs, or marijuana of any kind, during any workday, shall be subject to immediate discharge. More information about the Cummings organization is available at www.Cummings.com and www.CummingsFoundation.org.

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