Recent Letters
New Horizons assisted and independent living in Massachusetts

Thank you so much with special thanks to Ana and her team. I would encourage any resident who might be thinking about sharing a family gathering with the New Horizon's residence and staff to go for it. We had a great time.

Sincerely,

John Beauregard's Family

Dear New Horizons,

I wanted to tell you about my WONDERFUL experience at New Horizons last Sunday. My father and I joined Alice and her family to celebrate her birthday in your facility last Sunday! The food was great. Portions were super!!! We were assisted by Marie. She was very sweet, and made sure that all of our needs were met! I happen to work at South Shore Hospital I have also worked for Mediplex Nursing facilities years ago. I have never seen a facility that impressed me as yours did! I hope that someday your company will build in the South Shore too. The company has though of everything. As Alice's daughters and I walked through all you could hear from each of us was, "wow…I can't wait to be 65….." Truly your company deserved a lot of credit. I can see the hard work that goes into the facility by how clean it is and how happy your staff is too! I can't wait to visit Alice again so I can see more! Keep up the good work!!

Ellen Clinton
Via Email

October 5, 2003

Dear Mr. Stephens,

My mother has been a resident in the assisted living unit of New Horizons at Choate since April 1, 2003. She recently had hip replacement surgery that required an extended stay, approximately four weeks, away from her apartment at New Horizons. During this time, she had occasion to stay at two other facilities and .

We have always been impressed with the care that she receives at New Horizons. Our recent experience with the two facilities mentioned above reinforced that impression. There was no comparison. Your people are caring, compassionate and helpful in every way. They have learned to know my mother and to treat her, not as a patient but as a person. We deal mostly with Nancy and Mary and have been spoiled by the excellent manner in which the deal with Florence. Having said that, all of the other staff have demonstrated the same qualities of friendliness and true concern for the residents that we see in Nancy and Mary.

We just wanted to express our thanks to you and your wonderful people for what you are doing. You should all be proud.

Sincerely,
George Jamieson

November 25, 2003

Dear Christine, Claire, and Nancy, and all New Horizons Staff,

My family and I would like to extend our sincerest thanks to all of you who gave wonderful moments to our father, Joseph M. Murphy, while he was a resident at New Horizons. We always had a positive feeling of caring and professionalism from each and every member of your staff.

We hope you know our deep feelings of gratitude for the years Joe spent there. It truly was a "second" home for all of us.

We wish each member of the staff a wonderful holiday season.

Again, our gratitude to all.

Dolores McManus
Mary Conant

March 20, 2000

Dear Christine and Gail,

The Adamian family is very grateful for the wonderful treatment that our mother received during her stay at New Horizons. The facility and food were very good and, most importantly, the staff was so friendly and caring.

When our mother had to be moved upstairs for more intensive care, we were apprehensive, wondering if she was going to continue to get the same wonderful treatment that she had been receiving. We were very pleased to discover that the service, friendliness and sincere interest in the welfare of the residents was tall that we could desire.

We wish to thank everyone at New Horizons for making our mothers last years so comfortable.

Sincerely,
The Adamians

This is a special sentiment to let you know we noticed all
of the small things that you do
To make New Horizons give us all an upbeat point of view
From poinsettias in the parlor and garlands in the halls
To making sure the busses cover all the malls;

Whoever thought a Class Two license would have to be required
If working with the elderly were to what an applicant aspired?
Or if recreation therapy were to make the old folks pleased.
Could anyone be more exotic than with Mandarin Chinese?
For all of these responses to our wishes and our needs
We thank you for your goodwill in action and your deeds.
May all of your days be filled with Joy
And the coming year bring nothing but happiness.

Dear Mr. Cummings,

My step mother, Antonette Christian has been a resident at New Horizons for the past four years. It has been a wonderful experience not only for her but for her family. Recently she has experienced some health problems which required professional attention. I wish to commend many of the employees for the care and concern for her best interests. In particular I would like to mention Mary and Mary Ann, Christine Coakley, Barbara Whalen, and Elisabeth in the housekeeping department. They all went more than the extra mile to give us guidance and their expertise was invaluable.

I have often marveled at the quality of your employees. Never once have I visited and not been impressed by the outpouring of concern they show to all the residents. My step mother has never been happier than during the times he has spent at new Horizons. I wish to extend my gratitude to you and all who work there for making such a wonderful environment for the elderly.

Sincerely,
Joan Sopp